When secure transport goes wrong, the fallout is felt by young people, carers and commissioning teams alike. At UK Care, we keep the focus where it belongs: on safe, lawful, dignified outcomes—delivered consistently, day or night.
What commissioners actually need
Reliability: a partner who turns up, on time, with the right people.
Lawful practice: interventions that are necessary, proportionate and compliant.
Safeguarding first: dignity preserved, distress reduced.
Clear accountability: one point of contact and transparent reporting.
Our commitments
1) The right people
Every journey is staffed by SIA-licensed, safeguarding-trained professionals who are carefully vetted and supported with ongoing CPD. You’ll notice the difference in their calm communication and professional conduct.
2) Governance you can trust
We align practice with the Mental Capacity Act (including DoLS), the Care Act, and recognised restraint-reduction guidance. Decisions are justified, proportionate and recorded—without compromising confidentiality.
3) Communication that reduces risk
You’ll have a single named contact from first enquiry to handover. Expect clear milestones, agreed updates and a concise post-journey summary—enough to evidence good practice, not enough to become a how-to guide for others.
4) Always-on readiness
We operate 24/7 for planned moves and urgent mobilisations, with capacity to scale when cases are time-critical.
5) Dignity, not drama
Trauma-informed interaction is standard. We prioritise language and behaviours that lower anxiety and keep everyone safe.
6) Confidential by design
We protect sensitive information and never publish operational specifics that could compromise a young person’s safety—or your commissioning integrity.
Proof—without giving away the shop
We’re happy to share anonymised KPIs, references and assurance documents privately on request. That way, commissioners get the evidence they need while we keep operational methods secure.
When outcomes matter most
Whether it’s a court attendance, a hospital discharge or a high-risk placement move, UK Care delivers the same standard: lawful, dignified, and dependable secure transport—without shortcuts.
Talk to us
📞 0800 334 5687 / 0113 532 1960
📧 bookings@ukcst.co.uk